All appointments
Annual Physical Exams
Sick visits
New Patients
Newborn Patients
Cancellations
Missed Appointments
All appointments
Double appointments will be scheduled on a case by case basis.
Bring insurance card to each visit. Please inform the front desk with any changes to your insurance.
Copay is due at the time of visit.
If you arrive 15 minutes or later than your scheduled appointment time, you will need to reschedule.
Patients under the age of 18 must be accompanied by an adult for all visits. The front desk can have you authorize persons over 18 to bring your child in for visits (except annual physicals). *adult must be familiar enough with child to be able to speak with the doctor. Cell phone conferences with the parent are not permitted in exam rooms.
Reminder calls will be made to your telephone number on file the day before your appointment. This is a courtesy call, you are responsible for keeping you appointment if we are unable to call.
Please inform the office with any changes to your contact information, especially your telephone number.
Annual Physical exams
Patient must be accompanied by the parent/legal guardian for physical exams.
Physical exams must be done annually, failure to keep your child's annual exam will result in termination from the practice after three reminders.
Must arrive 15 minutes prior to the scheduled appointment to complete paperwork.
Sick visits
Please call as early as possible to speak with a medical assistant if your child needs an urgent appointment. We will do our best to accommodate same day appointment requests.
The provider can only treat the urgent problem for sick visits, please schedule a routine visit for all other issues.
New patients
Must have full immunization information at the time of the visit.
Must arrive 15 minutes prior to the scheduled appointment to complete paperwork.
Please be sure to update your child's insurance company to add Stafford Pediatrics as the primary care provider before your first appointment.
Newborn patients
Must arrive 15 minutes prior to scheduled appointment to complete paperwork.
Cancellations
Please give at least 24 hours notice whenever possible to cancel an appointment.
Missed Appointments
Three missed appointments within one year will result in dismissal from the practice.
If a double appointment is missed, you may not be able to book this kind of appointments in the future.
New patients that miss their first appointment will not be rescheduled.
Stafford pediatrics does not allow the taking of photographs, or videos in our office or exam areas.
Payment for all services is the responsibility of the parent or
guardian who presents to the office with the patient and is due and
payable at the time services are rendered.
When private health insurance coverage is with a company for which
Stafford Pediatric Associates
is a participating provider,
Stafford Pediatric Associates will submit a claim to the insurance
carrier. If this claim is not paid within a timely manner (60 days)
by the insurance company, then it becomes the responsibility of the
parent or guardian.
Private insurance contracts and coverage is between the subscriber
and their insurance company. To use insurance benefits to cover any
ordered tests, procedures or visits to specialists it is the
responsibility of the parent or guardian to contact the subscriber's
insurance company to verify benefits and participating facilities and
specialists.
The parent or guardian is responsible for requesting any necessary
referrals prior to seeing any specialists, and prior to having any
tests or procedures performed. When possible these requests should be
made 5 days prior to the appointment date with the specialist. It is
up to the discretion of a Stafford Pediatric Associates provider
whether or not to issue a referral requested after the appointment or
procedure date. Any denial of payment for ordered tests from an
insurance company is between the subscriber and their insurance
company, realizing referrals are not a guarantee of insurance
benefits or payment.
The parent or guardian is responsible for all co-payments at the
time of service unless prior arrangements have been made with
Stafford Pediatric Associate's billing department.
All co-payments are due at the time of service when checking in
the patient. Any co-insurance, deductibles or rejected claims should
be paid to Stafford Pediatric Associates within 30 days of receipt of
a bill from Stafford Pediatric Associates.
For your convenience we accept Cash, Check, MasterCard or
Visa.
(Any checks returned unpaid by your financial institution
will be subject to a fee of $20.)
Parents/guardians are not allowed in the lab for
weighing and measuring with the exception of parents/guardians of
children who do not yet walk.
Parents/guardians, and patients are expected to follow
the policies of Stafford Pediatric Associates.
Argumentative/disrespectful behavior regarding these policies, or
disrespectful language/shouting or swearing will not be tolerated by
Stafford Pediatric Associates, and may result in termination.